| CHI 98 Conference Program | April 18-23, 1998, Los Angeles, CA USA |
|
Keith A. Butler, Boeing Information and Support Services; Robert J. K. Jacob, Tufts University; Bonnie E. John, Carnegie Mellon University
Benefits
If you are a newcomer to the HCI field, this tutorial will give you the
background you need to get the most out of the CHI conference.
Origins
This tutorial is a tried-and-true introduction to the field of HCI. It has become
a CHI conference tradition.
Features
Audience
Professionals from computing-related fields who are new to the field of
human-computer interaction. No background in HCI is assumed.
Presentation
Lecture and small-group activities.
Instructors
Keith Butler is a senior principal scientist for user-centered design at Boeing;
previously, a member of the technical staff at Bell Labs. Rob Jacob is a faculty
member at Tufts University's Electrical Engineering and Computer Science
Department; previously, in the Human-Computer Interaction Lab at the Naval
Research Laboratory. He is a on the editorial board of ACM Transactions on
Computer-Human Interaction. Bonnie John is a faculty member at Carnegie Mellon
University's Computer Science and Psychology Departments and HCI Institute;
previously, a mechanical engineer at Bell Laboratories designing data- and
telecommunications systems. Her research develops "engineering models" of
computer users and applies them to the evaluation and design of computer systems.
Related Tutorials
Other suggested choices for newcomers:
Jakob Nielsen, Sun Microsystems
Benefits
You will learn how to design compelling, easy to use, well-structured and
attractive Web sites, as well as simple and efficient methods for testing Web
sites for usability.
Origins
This tutorial was highly attended at CHI 96 and CHI 97. Earlier versions were
also presented at the World Wide Web Consortium's WWW'4, WWW'5 and WWW'6
conferences.
Features
Audience
Anyone responsible for authoring, designing and managing Web sites. Anyone with
prior experience with the Web who understands the basic nature of Web pages.
Presentation
Lecture and small-group activities.
Instructor
Jakob Nielsen is a Sun Microsystems Distinguished Engineer. He was the user
interface lead for the redesign of Sun's WWW pages, co-designed Sun's Intranet
and has contributed to user interfaces for several other Web projects, online
services and pre-Web hypertexts. Dr. Nielsen's most recent book is Designing
Exceptional Websites: Secrets of an information Architect (New Riders, November
1997). Other books include Multimedia and Hypertext: the Internet and Beyond,
Usability Engineering, Usability Inspection Methods (with Robert L. Mack) and
International User Interfaces (with Elisa del Galdo).
Related Tutorials
Stuart K. Card, Xerox PARC; Stephen G. Eick, Bell Labs; Nahum Gershon, MITRE
Benefits
You will gain a working knowledge of the emerging field of information
visualization including retrieved information from large document collections,
the Web and databases.
Origins
This successful CHI 97 tutorial has been revised for CHI 98.
Features
Audience
Participants should have interest in understanding this emerging and significant
area and some basic knowledge in graphics and visualization.
Presentation
Lecture and demonstrations.
Instructors
Stuart Card, a XEROX Research Fellow, manages the User Interface Research group
at Xerox Palo Alto Research Center performing research on theory and design of
interactive computing systems. Card is co- author of the ACM SIGCHI Curriculum
Report, and has instructed three tutorials at the CHI Conferences. Stephen G.
Eick, the Technical Manager of the Data Visualization Research Group at Bell
Labs, does research on extracting and visualizing latent in large databases
(abstract networks, software source code and text corpora) using novel
interactive visualizations. Eick presented tutorials on perception at SIGGRAPH
94, 95 and 96 and a software visualization tutorial at Visualization 93. Nahum
Gershon, a Principal Scientist at The Mitre Corporation, works on information and
data visualization, network browsers, image processing, data organization, and
analysis of medical, environmental and other multidimensional data. He explores
how knowledge of the human perceptual system can be exploited when designing
visualization systems.
Related Tutorial
Angela Boltman, Hawthorne Elementary School, Albuquerque Public Schools; Allison Druin, University of Maryland; Adrian Miura, University of New Mexico
Benefits
You will learn about the CHIkids model of technology immersion for kids, a
problem-centered approach to teaching for educators, and examples of contextual
inquiry and participatory design methodologies for HCI professionals.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone who is interested in learning more about the design of technology
environments for kids, as well as the immersion of kids in the technology
experience. No previous background or knowledge in the area of children and
technology is assumed.
Presentation
Lecture, group discussion, hands-on participation in CHIkids.
Instructors
Angela Boltman is a CHI 98 CHIkids Co-Chair. She was a 1997 CHIkids leader.
Angela is the Technology Specialist at Hawthorne Elementary School in
Albuquerque, New Mexico. Allison Druin is Assistant Professor at the University
of Maryland's College of Education and Institute for Advanced Computer Studies.
She is the founder of the CHIkids program. Adrian Miura is a Multimedia Project
Developer at the University of New Mexico's Division of Media Technology
Services. He is currently developing the University's first Web-based course.
Related Tutorial
Other tutorials offered within the Education Application Domain Area:
Nigel Bevan, National Physical Laboratory; Ian Curson, National Physical Laboratory
Benefits
You will learn a structured approach to user-centered design based on the
principles of the forthcoming International Standard "Human centred design
processes for interactive systems" (ISO DIS 13407) and other associated
standards.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Human factors practitioners and researchers interested in the practical
application of appropriate methods. Project and business managers who wish to
improve the usability of their systems. IT procurers who wish to ensure their
suppliers have a human-centred design process in place.
Presentation
Lecture and small-group exercises.
Instructors
Nigel Bevan has first degrees in physics and psychology and a Ph.D. in
man-machine interaction. He was technical coordinator of the MUSiC project, and
is now manager of the INUSE and RESPECT projects with a network of Usability
Support Centres around Europe. He is an active participant in ISO 13407, and is
editor of ISO 9241-11, ISO 14598-1 and ISO 9126-1. Ian Curson has been working
with NPL Usability Services since obtaining his masters degree in Technical
Communication and Human-Machine Interaction in 1993. He is responsible for
commercial services provided by NPL Usability Services, including consultant
training and evaluations.
Related Tutorials
Jared M. Spool, User Interface Engineering; Carolyn Snyder, User Interface Engineering
Benefits
You will learn how to produce a more usable product by prototyping and testing a
design in a matter of hours, using readily available materials.
Origins
This is an update of a tutorial presented at several CHI conferences. This year
more emphasis is placed on discount usability methods and less on design
principles and user interface guidelines.
Features
Audience
All members of the development team, including engineers, designers, technical
writers and managers. Experience in developing commercial products is highly
recommended. Participants are not assumed to have experience with usability
testing.
Presentation
Lecture, hands-on design exercise and competition.
Instructors
Jared M. Spool is Founding Principal of User Interface Engineering. He has over
16 years experience conducting usability evaluation on a variety of products, and
is an expert in paper prototyping techniques. Jared is on the faculty of the
Tufts University Gordon Institute. He speaks at other conferences around the
country such as Web 97, SD 97 and WinHelp. Carolyn Snyder is a Principal at User
Interface Engineering. A former software developer, now teaching paper
prototyping techniques to development teams, facilitates usability tests, writes
articles on topics related to usability and has lectured at Harvard and NIST. She
has an MBA from the University of Chicago and a BS in Computer Science from the
University of Illinois.
Related Tutorials
Manfred Tscheligi, Center for Usability Research and Engineering; Verena Giller, Center for Usability Research and Engineering
Benefits
You will learn about the benefits of Java from a user interface designers'
viewpoint.
Origins
This is a new tutorial for CHI 98.
Features
Audience
User interface designers, user interface programmers and researchers. Attendees
should have basic knowledge of the Web, some experience with common user
interface software concepts and user interface guidelines. Java programming
knowledge is not necessary.
Presentation
Interactive presentations and examples
Instructors
Manfred Tscheligi is Professor of Applied Computer Science at the University of
Vienna and Director of the Center for Usability Research and Engineering (CURE).
Verena Giller is Research Associate at the University of Vienna and Vice Director
of the Center for Usability Research and Engineering (CURE). CURE is working on
research and industrial projects in various domains. CURE is a member of the
European Usability Centre (EUSC) Network, and runs the Austrian Java Competence
Center (JCCA) in cooperation with SUN Microsystems. Several Java oriented
industrial projects are managed by these instructors.
Related Tutorials
Thomas T. Hewett, Drexel University
Benefits
You will learn the theoretical underpinnings of how people remember and how they
solve problems. You will also learn how to use that knowledge during product
design to interpret user interface guidelines and also to go beyond the
guidelines.
Origins
This was a top-rated tutorial at CHI 95, CHI 96 and CHI 97.
Features
Audience
Anyone interested in human-computer interaction and interactive system design who
has not done course work in cognitive psychology. Not intended for the human
factors specialist, for the individual with extensive training in psychology or
for the individual seeking a state-of-the-art literature review of the latest
research in cognitive psychology.
Presentation
Interactive presentation and hands-on demonstrations.
Instructor
Tom Hewett is Professor of Psychology at Drexel University in Philadelphia,
Pennsylvania, USA, where he teaches courses on Cognitive Psychology, Problem
Solving and Creativity, Psychology of Human-Computer Interaction and the
Psychology of Interaction Design. Some of his papers have described the structure
and implications of a taxonomy for thinking about instructional computing. Dr.
Hewett chaired the SIGCHI Curriculum Development Group which developed
recommendations for undergraduate curricula and courses for HCI. He served for
four years as vice-chair for operations of SIGCHI and was one of the general
co-chairs for the CHI 94 conference.
Related Tutorial
Steven Poltrock, Boeing Information and Support Services; Jonathan Grudin, University of California at Irvine
Benefits
You will learn what groupware technologies are being used, what problems people
have encountered and how successes were obtained.
Origins
Popular at previous CHI conferences, this tutorial has been revised for CHI 98.
Features
Audience
Designers, developers, researchers, marketers and managers who need to know about
the current possibilities and future trends of CSCW, groupware or workflow
systems. A general background in HCI and experience working collaboratively is
assumed. Broad knowledge or experience with collaborative technologies is not
expected.
Presentation
Lectures and structured activities.
Instructors
Steven Poltrock and Jonathan Grudin, Co-Chairs of CSCW 98, began collaborating in
1986. Jonathan Grudin, Editor-in-Chief of ACM Transactions on Computer-Human
Interaction, has worked as a developer and researcher, and has published numerous
technical and popular articles. Steven Poltrock introduces, evaluates and deploys
groupware systems that support information sharing, organizational memory,
concurrent engineering, collaborative authoring and workflow management. Together
they have authored several overviews of CSCW and groupware.
Related Tutorials
This tutorial has been cancelled due to illness.
John M. Carroll, Virginia Tech; Mary Beth Rosson, Virginia Tech
Benefits
A community network is a special case of a network community in which a physical
community coextends with the network community. Some observers have argued that
community networks represent a vital contemporary manifestation of strong
democracy. This tutorial will survey and analyze network communities and
community networks focusing on how they impact human activities and institutions.
Origins
This timely and contemporary topic that has been successfully presented at
previous CHI conferences has been updated for CHI 98.
Features
Audience
Intended for HCI professionals who want to attain a basic understanding of
network concepts, skills and issues. No prior knowledge is assumed.
Presentation
Lecture and demonstrations.
Instructors
John M. Carroll is Professor of Computer Science and Psychology and head of the
Computer Science Department at Virginia Tech. His research is the analysis of
learning, problem solving and collaboration in HCI contexts, and the design of
appropriate methods, tools, and environments. His most recent work focuses on
education and community history applications of the Blacksburg Electronic Village
and the WWW. Mary Beth Rosson is Associate Professor of Computer Science at
Virginia Tech; previously, a Research Staff Member and Manager at the IBM T. J.
Watson Research Center. Her research interests include developing new paradigms
for the study of human-computer interaction, using network technology to support
collaboration, and psychological issues in the learning and use of the
object-oriented design paradigm.
Related Tutorials
Susan M. Dray, Dray & Associates
Benefits
You will learn how to plan for and carry out observations of users. A heavy
emphasis is placed on practical steps for the designer to take that will lead to
success.
Origins
This is an updated version of a highly-regarded CHI 97 tutorial.
Features
Audience
Anyone who wants to understand how users work in order to do a better job of
system design. Developers, designers and managers who are responsible for
customer needs analysis and identifying user requirements.
Presentation
Lecture, group discussion and small group exercises to obtain practical
experience performing structured observation.
Instructor
Susan M. Dray has a Ph.D. in Psychology from UCLA and has worked as researcher,
manager and consultant in the organizational design and use the of technology at
Honeywell, Inc., American Express Financial Advisors and most recently, as an
independent consultant who has published numerous articles. She is a Fellow of
the Human Factors and Ergonomics Society (HFES). She has been active with the CHI
conferences since CHI 84. She was the North American Editor of the international
journal, Behaviour and Information Technology and currently edits the Business
Views column of interactions.
Related Tutorials
Cliff Wilding, The Hiser Group
Benefits
You will learn the principles of good screen design, including a detailed
examination of screen layout, templates and metaphors.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Computer professionals involved in user interface design, including systems
analysts, business analysts, software developers, multimedia developers and
computer-based training authors. It is an advantage if attendees are familiar
with GUIs and/or GUI design.
Presentation
Presentation and hands-on exercises.
Instructor
Cliff Wilding is from Melbourne, Australia, and is a senior consultant with The
Hiser Group, a user interface design and usability consultancy. He specializes in
contextual inquiry, user interface design, participatory design and usability
testing for commercial and in-house applications. Platforms range from
traditional GUI operating systems to new media and the Web. Most of his time is
spent on project work for clients in the Australian government and industry,
including Telstra, Commonwealth Bank of Australia, Australia Post, Health
Insurance, BHP and the Royal Australian Air Force.
Related Tutorials
Deborah J. Mayhew, Deborah J. Mayhew & Associates
Benefits
Learn what techniques and methods are available for designing good user
interfaces to both traditional software applications and to Web pages and
applets, when and why to apply them, evaluation techniques, and organizational
and managerial strategies.
Origins
This CHI "classic," renamed for CHI 98, consistently receives high ratings. The
tutorial has been updated to reflect new ideas, approaches and methods in the
field.
Features
Audience
Development managers, developers responsible for usability and usability
engineering practitioners. Experience with software development methodologies
will provide a useful context. No experience with usability engineering is
necessary.
Presentation
This tutorial is organized around a sample development life cycle and presents an
overview of human factors methods that can be applied at different points in the
development process.
Instructor
Deborah J. Mayhew holds a Ph.D. in Cognitive Psychology, has worked 19 years in
software development organizations, 12 years as a usability consultant and has
authored and contributed to three books on usability. Her clients include IBM,
AT&T, American Airlines and many others. Often her work involves introducing
usability techniques and methods into software development organizations.
Related Tutorial
Aaron Marcus, Aaron Marcus and Associates, Inc.
Benefits
You will learn how to manage the fundamental concepts, terms, images and sounds
for metaphors in productivity tools, multimedia and Web products and services,
including data displays.
Origins
This is a popular tutorial from previous CHI conferences.
Features
Audience
Researchers and developers who may have designed user interfaces but have not
studied metaphors specifically. Oriented toward practical user interface
designers as well as those interested in visual communication, art history and
anthropological aspects of computer interfaces.
Presentation
Lecture, case-study analyses, small-group design exercises and demonstrations.
Instructor
Aaron Marcus, president of Aaron Marcus and Associates, Inc. of Emeryville, CA
and New York, NY, has presented tutorials since 1980. He founded his user
interface design firm in 1982. He has written or co-authored four books on
visual communication and over 100 articles, essays and papers on metaphor design,
and visual communication.
Related Tutorials
Nicole Yankelovich, Sun Microsystems Lab; Jennifer Lai, IBM T. J. Watson Research Center
Benefits
You will explore techniques for designing speech user interfaces by examining
existing products and research prototypes.
Origins
This is a new tutorial for CHI 98.
Features
Audience
User interface designers and application developers who are interested in
understanding the issues involved in designing effective speech interfaces.
Participants are not expected to have prior knowledge of the basic underlying
speech input and output concepts.
Presentation
Lecture and small-group exercises.
Instructors
Nicole Yankelovich is a Principal Investigator of the Speech Applications project
at Sun Microsystems Laboratories. She specializes in designing speech user
interfaces and has published numerous papers on user interface design, speech
applications and hypertext. Jennifer Lai has been working with the Speech
Recognition effort at IBM Research for 9 years. She has conducted requirements
gathering, design, development and usability testing for speech systems,
including the IBM product MedSpeak/Radiology. She has published papers on the use
of speech in multimedia systems, the development of statistical language models
and has the patent for a Method and System for Natural Language Translation.
Tom Brinck, Diamond Bullet Design; Darren Gergle, Diamond Bullet Design; Scott Wood, Diamond Bullet Design
Benefits
You will learn practical techniques for designing Web sites while meeting tight
schedules and working with limited budgets.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Designers and developers who are interested in Web site design. Experience
browsing and searching the Web is assumed.
Presentation
Lecture and small-group activities.
Instructors
Tom Brinck is director of design & production at Diamond Bullet Design, doing Web
site design and usability consulting for a wide spectrum of clients. Tom has an
MA in computer science and cognitive psychology, and has previously done research
in educational software, multimedia, and network services at Apple Computer,
Toshiba and Bellcore. Darren Gergle is a digital designer at Diamond Bullet
Design. He has degrees in fine arts and psychology from the University of
Michigan and studied printmaking at the Glasgow School of Art. He previously
worked on various digital media projects at the University of Michigan Museum of
Art. Scott Wood is president of Diamond Bullet Design. His duties include site,
database and software design. He has an MA in computer science and experience
with software development and usability consulting.
Related Tutorials
Betty Edwards, Drawing on the Right Side of the Brain, LLC; Brian Bomeiseler, Drawing on the Right Side of the Brain, LLC
Benefits
You will learn to draw what you see, rather then what you believe you see. You
will learn basic strategies to unlock the visual perceptual mode of thinking.
Origins
This is a top-rated tutorial from CHI 97 and is a one-day version of Betty
Edwards' renowned drawing course.
Features
Audience
This tutorial is intended for a wide audience. No previous drawing experience is
required; in fact, it's designed for people who believe they can't draw.
Enrollment is limited for this tutorial - register early to guarantee yourself a
space.
Presentation
Lecture with hands-on drawing exercises.
Instructor
Betty Edwards is a creativity consultant and author of Drawing on the Right Side
of the Brain and Drawing on the Artist Within. Her educational background is in
art education and psychology. She is Professor Emeritus at California State
University, Long Beach. Brian Bomeisler is an exhibiting New York painter and
instructor of drawing. He holds a BA in fine art from Pratt Institute of New
York. His work appears in the permanent collections of the San Diego Museum of
Contemporary Art, and in corporate and private collections worldwide. He has
taught with Betty Edwards for over ten years.
Related Tutorials
This tutorial will also be offered twice on Monday. Betty Edwards
will instruct one session on Monday (#19) and Brian
Bomeiseler will instruct the
other Monday session (#20).
Karen Holtzblatt, InContext Enterprises; Hugh Beyer, InContext Enterprises
Benefits
You will be able to plan and conduct a project using contextual techniques to
gather customer data.
Origins
Update of a highly rated CHI 97 tutorial.
Features
Audience
Anyone interested in putting contextual or customer-centered techniques into
practice in their own projects. Will be most valuable to those with some
knowledge of contextual techniques since it focuses on procedural aspects of
using them and takes knowledge of the techniques for granted.
Presentation
Lecture, demonstration and hands-on exercises.
Instructors
The instructors developed Contextual Design, a customer-centered design process
that extends the contextual inquiry data gathering technique. Dr. Holtzblatt
originated the Contextual Inquiry approach to field data collection and pioneered
its introduction into working engineering teams. She has used customer-centered
processes to design and evaluate software, hardware and business processes. Hugh
Beyer has worked in the industry as programmer, architect and consultant. He has
designed and developed object-oriented repositories and integrated CASE systems,
and has developed processes for using customer data to drive object-oriented
design. They are co-founders of InContext Enterprises Inc., coaching teams to
design products, product strategies and information systems from customer data.
Related Tutorial
Lisa Neal, EDS Collaboration, Groupware, and Messaging Services
Benefits
You will learn what technologies are being used for distance learning, how to
select and deploy them, and how to design and deliver effective distance learning
classes.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Managers, administrators or educators interested in setting up distance learning
programs or developing and delivering distance learning classes. No experience
with collaborative technologies is necessary.
Presentation
Lecture and discussion with both demos and videos. Real-life examples and
case-studies will illustrate key points.
Instructor
Lisa Neal holds a Ph.D. in Computer Science and is a Senior Research Engineer at
Electronic Data Systems where she consults on distance learning and collaborative
technologies. She developed a distance learning program at EDS, and develops and
teaches courses on Emerging Technologies in HCI and Collaborative Environments.
Her work is featured in the proceedings of HCI International '97 and GROUP '97.
She has organized and will moderate a panel on distance learning at CHI 98. Neal
is author of a forthcoming book on the selection and use of distance learning
technologies.
Related Tutorial Other tutorials offered within the Education Application Domain Area:
John Gosbee, MD, M.S., Michigan State University - Kalamazoo Center for Medical Studies
Benefits
You will learn about issues in health care that must be considered when designing
user interfaces for this community. You will learn about barriers to HCI in the
health care industry and how to overcome them.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone that would like to find and cultivate opportunities in the area of health
care information systems.
Presentation
Lecture, case studies and exercises.
Instructor
Dr. Gosbee has worked in the area of human factors and medicine for over a
decade. He has developed interdisciplinary curriculum and applied research in
university settings (e.g. medical school, industrial engineering department). He
has consulted with and provided workshops to several medical computer and device
companies. Gosbee has participated in developing national guidelines and policy
in this area, with, for instance, the Food and Drug Administration.
Kathy Potosnak, Interface Concepts
Benefits
You will learn the purpose and value of conceptual design as the basis for a user
interface. You will gain hands-on experience with a user-centered conceptual
design framework that will guide you step-by-step when creating or modifying a
conceptual design for a product.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone who participates in product design activities.
Presentation
Lecture interspersed with several large group and small team exercises.
Instructor
Kathy Potosnak is principal consultant of Interface Concepts, a user interface
consulting firm she established in 1995. She developed and refined the conceptual
design framework based on 14 years of experience in human-computer interaction.
Previously, Kathy was employed at Adobe, Aldus and Ashton-Tate, where she was
responsible for user interface design across entire product lines. She received
her Ph.D. in engineering psychology from Johns Hopkins University, has published
over 30 articles and taught numerous UI design courses. She is co-founder and
past chair of the Puget Sound SIGCHI chapter and a member of SIGCHI, HFES,
IEEE-CS and UPA.
Related Tutorials
Betty Edwards, Drawing on the Right Side of the Brain, LLC
Benefits
You will learn to draw what you see, rather then what you believe you see. You
will learn basic strategies to unlock the visual perceptual mode of thinking.
Origins
This is a top-rated tutorial from CHI 97 and is a one-day version of Betty
Edwards' renowned drawing course.
Features
Audience
This tutorial is intended for a wide audience. No previous drawing experience is
required; in fact, it's designed for people who believe they can't draw.
Enrollment is limited for this tutorial - register early to guarantee yourself a
space.
Presentation
Lecture with hands-on drawing exercises.
Instructor
Betty Edwards is a creativity consultant and author of Drawing on the Right Side
of the Brain and Drawing on the Artist Within. Her educational background is in
art education and psychology. She is Professor Emeritus at California State
University, Long Beach.
Related Tutorials
This tutorial will also be offered on Sunday and on Monday. Betty Edwards
will lead the Sunday session (#18). Brian
Bomeiseler, who teaches this course with Betty, will instruct the
other Monday session (#20).
Brian Bomeiseler, Drawing on the Right Side of the Brain, LLC
Benefits
You will learn to draw what you see, rather then what you believe you see. You
will learn basic strategies to unlock the visual perceptual mode of thinking.
Origins
This is a top-rated tutorial from CHI 97 and is a one-day version of Betty
Edwards' renowned drawing course.
Features
Audience
This tutorial is intended for a wide audience. No previous drawing experience is
required; in fact, it's designed for people who believe they can't draw.
Enrollment is limited for this tutorial - register early to guarantee yourself a
space.
Presentation
Lecture with hands-on drawing exercises.
Instructor
Brian Bomeisler is an exhibiting New York painter and
instructor of drawing. He holds a BA in fine art from Pratt Institute of New
York. His work appears in the permanent collections of the San Diego Museum of
Contemporary Art, and in corporate and private collections worldwide. He has
taught with Betty Edwards for over ten years.
Related Tutorials
This tutorial will also be offered on Sunday and on Monday. Betty Edwards
will lead the Sunday session (#18) and the
other session on Monday (#19).
Andreas Girgensohn, FX Palo Alto Laboratory; Alison Lee, IBM T. J. Watson Research Center
Benefits
You will learn how to use commonly available WWW tools to design, develop, and
deploy interactive and collaborative applications.
Origins
This tutorial is revised from its presentation at CHI 97.
Features
Audience
Designers, developers and researchers working on CSCW applications or creating
WWW context with an interactive and collaborative component. Basic familiarity
with at least one programming language with a C-like syntax (C++, Java, Perl) is
assumed. No development experience in CSCW is required.
Presentation
Lectures, demonstrations, discussions, and group exercises.
Instructors
Andreas Girgensohn is a research scientist at FX Palo Alto Laboratory and Alison
Lee is a member of the technical staff at NYNEX Science & Technology. Both have
strong backgrounds in computer science and human-computer interaction. Over the
last three years, they have developed tools and methodologies to support
distributed work groups. They have presented updated versions of this tutorial to
the CHI, CSCW, Web and KBSE communities within the past year.
Related Tutorials
Douglas Gillan, New Mexico State University
Benefits
You will learn the theoretical foundations of how people perceive objects, color,
depth in 2D displays, motion, speech and music. You will also learn how people
comprehend text, graphics, animation and video.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone interested in understanding how principles from perception and cognition
can influence interface design.
Presentation
Lecture, demonstrations and a design/evaluation exercise.
Instructor
Douglas Gillan has extensive experience teaching courses in perception and
cognition. He has a Ph.D. in experimental psychology, has worked in industry (10
years) and academia (9 years) focusing on applying cognition and perception to
human-computer interaction. Gillan teaches upper division undergraduate and
graduate courses in perception, cognition, human factors, engineering psychology
and multimedia.
Related Tutorial
Ben Shneiderman, Human-Computer Interaction Laboratory, University of Maryland; Catherine Plaisant, Human-Computer Interaction Laboratory, University of Maryland
Benefits
You will learn about recent research results and how they can be applied to state
of the art interface and Web design.
Origins
This is a new tutorial for CHI 98.
Features
Audience
User interface and WWW designers and their managers.
Presentation
Lecture, videos and demonstrations.
Instructors
Ben Shneiderman (Professor in the Department of Computer Science) and Catherine
Plaisant (Assistant Research Scientist) are both at the Human-Computer
Interaction Laboratory (HCIL) at the University of Maryland at College Park. Dr.
Plaisant has an engineering background from France and has been a successful user
interface designer and researcher for 10 years. Dr. Shneiderman is the author of
Software Psychology: Human Factors in Computer and Information Systems (1980) and
Designing the User Interface: Strategies for Effective Human-Computer Interaction
(Third Edition, 1998).
Jared M. Spool, User Interface Engineering; Will Schroeder, User Interface Engineering; Tara Scanlon, User Interface Engineering; Carolyn Snyder, User Interface Engineering
Benefits
You will learn how to design a Web site that matches your business goals, and to
identify and avoid usability problems by examining other commercial sites.
Includes unpublished results of recent research.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone who has experience designing a Web site or creating content for one,
including interface designers, developers, writers, graphic designers, usability
professionals and marketers. No technical knowledge is necessary. Usability
testing experience is useful but not required. Enrollment is limited for this
tutorial; register early to guarantee yourself a space.
Presentation
Lecture/discussion, numerous examples including screen shots, video and live
demonstrations. Small group exercises with live Web sites on the Internet.
Instructors
Jared M. Spool is Founding Principal of User Interface Engineering and on the
faculty of the Tufts University Gordon Institute. He has over 16 years of
experience conducting usability evaluations on a variety of products, is an
expert in paper prototyping techniques, teaches seminars on product usability,
and speaks at conferences such as Web 97, SD 97 and WinHelp. Carolyn Snyder is a
Principal at User Interface Engineering. She teaches paper prototyping
techniques, facilitates usability tests, writes articles on usability and has
lectured at Harvard and NIST.
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Karen Holtzblatt, InContext Enterprises; Hugh Beyer, InContext Enterprises
Benefits
You will learn how to develop work models for representing data from field
studies in a form that is suitable for system design.
Origins
This is an update of a highly rated tutorial from CHI 95, CHI 96 and CHI 97.
Features
Audience
Anyone interested in customer-centered design, requirements analysis or tailoring
products and systems to people's work. Especially valuable for those who have
experience collecting field data about users.
Presentation
Lectures, video, demonstrations and hands-on exercises.
Instructors
The instructors developed Contextual Design, a customer-centered design process
that extends the contextual inquiry data gathering technique. Dr. Holtzblatt
originated the Contextual Inquiry approach to field data collection and pioneered
its introduction into working engineering teams. She has used customer-centered
processes to design and evaluate software, hardware and business processes. Hugh
Beyer has worked in the industry as programmer, architect and consultant. He has
designed and developed object-oriented repositories and integrated CASE systems,
and has developed processes for using customer data to drive object-oriented
design.
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Suzanne Watzman, Watzman Information Design
Benefits
You will learn principles of visual communication from historical art and images,
visual communication and information design. Explore these principles through
examples, exercises and individual and group activities.
Origins
This is a new tutorial for CHI 98, but is based on established seminar series and
tutorials.
Features
Audience
Anyone who is involved in the design and presentation of visual information
including visual designers, software developers, researchers, programmers,
interface designers, human factors specialists and developers of online
information.
Presentation
Interactive lecture, slides, demonstrations, drawing exercises and guided
individual and group activities.
Instructor
Suzanne Watzman is president and founder of Watzman Information Design. Her work
focuses on making things easier to understand and use including interactive
environments, branding and organizational identity, technical communications,
conceptual graphics and interface design. She has taught professional courses at
MIT, Massachusetts College of Art, IBM and Los Alamos National Laboratory; has
presented tutorials on visual, graphic and information design at CHI 92, CHI 94,
Hypertext, Swiss Ergonomics Society and Influent Technologies.
Related Tutorials
Sarah Bloomer, The Hiser Group; Rachel Croft, The Hiser Group; Susan Wolfe, The Hiser Group
Benefits
You will learn techniques for convincing management and development teams of the
value of usability in a way meaningful to their organization.
Origins
This is an update of a highly rated tutorial from CHI 97.
Features
Audience
Usability professionals, user interface designers, developers and their managers
who want to improve the acceptance of usability activities within their
organizations. Consultants who wish to convince potential clients.
Presentation
Lecture with team exercises and group discussions.
Instructors
The Hiser Group has consulted to a number of large clients in Australia over the
past four years, facilitating the introduction of usability at the organizational
level. Sarah Bloomer, Rachel Croft and Susan Wolfe have worked with numerous
clients including Telstra, NCR, Kodak, the Australian Bureau of Statistics, GE
and IBM. Their expertise includes style guide development, cost-justification,
ethnographic methods and sociological issues.
Related Tutorial
Alan Dix, Staffordshire University
Benefits
You will gain an understanding of key statistical concepts. You will learn to
understand and interpret statistics generated by yourself or others.
Origins
This is an update of a highly rated tutorial from BCS HCI 96.
Features
Audience
Anyone who reads, writes or reviews HCI literature. Researchers and practitioners
who have used statistics or learned about it, but feel they need more depth of
understanding.
Presentation
Lecture, demonstrations and group exercises
Instructor
Alan Dix is Professor of Computing and Associate Dean at Staffordshire
University, UK. He has worked in HCI research since 1984 with an emphasis on
applying formal techniques to HCI and CSCW design. Before moving into HCI he was
a mathematician and professional statistician. Dix has published numerous
articles and several books including Human-Computer Interaction (with J. Finlan,
G. Abowd and R. Beale, Prentice Hall, 1993, the second edition of which will be
launched at CHI 98).
Andrew McGrath, BT Labs, Center for Human Communications; Amanda Oldroyd, BT Labs, Center for Human Communications
Benefits
You will learn where and when to use virtual worlds. You will also learn about
the tools available to support the design of virtual worlds.
Origins
This is a new tutorial for CHI 98.
Features
Audience
Anyone interested in designing virtual environments. Prior knowledge of Internet
technology, basic computer graphics terminology and an interest in visual design
concepts is recommended.
Presentation
Lecture, videos, live demonstrations. Design exercises with group discussions.
Instructors
Andrew McGrath is a senior designer and technical manager at BT's research labs
in the UK working on Shared Spaces projects. His most recent work has been on The
Mirror, a collaboration between BT, Sony and the BBC, exploring inhabited TV.
Since 1991, he has focused on 3D user interfaces, including management of the
Portal, an early VRML site. Andrew has a B.A. in 3D Design from Glasgow School
of Art and an M.A. in Product Design from Manchester Polytechnic. Amanda Oldroyd
is an animator at BT's research labs working on inhabited TV and education
applications. Her most recent work has been on The Mirror. She is currently
working on Renegade TV, a collaboration with Channel 4 and Illuminations,
extending concepts pioneered in The Mirror. Amanda has a B.A. in Animation from
Edinburgh School of Art and an M.A. in Animation from Bournemoth University.
Dale Herigstad, Dale Herigstad Design; Anna M. Wichansky, Oracle
Benefits
You will learn how to design and evaluate user interfaces for interactive
television, Internet appliances using television displays and interactive kiosks.
You will understand the differences between computer and television technologies.
Origins
This is a new tutorial for CHI 98.
Features
Audience
User interface professionals interested in designing and testing interfaces for
interactive TV. Basic knowledge of user interface design, development and testing
is assumed.
Presentation
Lecture, demonstrations, videos and group exercise.
Instructors
Dale Herigstad is an Emmy Award-winning director/designer of motion graphics for
television and film since 1978, and interaction designer since 1991. His credits
include TV and film graphics for Robert Abel, Rhythm & Hues, other West Coast
design and production studios, the TCI and Time Warner Full Service Network (FSN)
interactive television trials, and on-air graphics for the CBS Winter Olympics.
Anna Wichansky is an applied experimental psychologist specializing in how people
interact with technology. She has worked in the telecommunications and computing
industries since 1978. At Silicon Graphics, Inc., she managed development of the
remote control for the FSN Orlando trial and conducted usability evaluations of
Dale's designs. She contributed to design and testing of the NC UI at Oracle
Corporation, where she now manages the Usability Engineering Labs.
Paul McInerney, IBM Canada
Benefits
You will learn how to document user interface designs to simplify implementation
and evaluation. You will learn several techniques and when to use each.
Origins
This is a new tutorial for CHI 98.
Features
Audience
User interface designers interested in improving how they specify/document their
designs. Experience designing user interfaces is assumed.
Presentation
Lecture with hands-on exercises.
Instructor
Paul McInerney is a User Interface Designer at IBM. Over the past decade, he has
worked at several firms and as a usability consultant. He has authored several
publications and has used all of the techniques in this tutorial.
Related Tutorials
Mary A. Mooney, Sun Microsystems Computer Corporation
Benefits
You will learn perceptual, physiological and color management principles that
underlie effective visual design with color. You will learn to apply these
principles to the design of graphical user interfaces, information displays,
products and virtual environments.
Origins
This tutorial has been revised from CHI 97.
Features
Audience
Anyone that designs or develops user interfaces which incorporate color including interface designers, human
factors engineering, usability specialists and developers of online information.
Presentation
Lecture, slides, demonstrations.
Instructor
Mary A. Mooney is a Human Factors Engineer, Research Artist and Graphic Designer
with Sun Microsystems. She has designed user interfaces for hardware products,
television and Internet interfaces for companies such as Tandem Computer, Sybase,
TCI, Sun and Time-Warner. In addition to her work in the computer domain, Mooney
is an accomplished photographer and painter. She has taught computer graphics and
spoken at several industry conferences. She is a member of SIGCHI and Color
Marketing Group.
Related Tutorials
Jakob Nielsen, Sun Microsystems; Bruce 'Tog' Tognazzini, Healtheon; Erika Kindlund, JavaSoft
Benefits
You will gain an understanding of the current trends on the Web and their impact
on the changing requirements for Web design.
Origins
This is a new tutorial for CHI 98.
Features
An exact list is impossible to provide because this tutorial will deal with
issues that are current at the time of the conference. Some possible topics
include:
Audience
Anyone interested in learning about current trends in Web design. Experience with
the Web, basic Web trends and technologies, and Web design and usability is
assumed.
Presentation
Lecture, demonstrations, case studies and discussion of issues raised by
participants.
Instructors
Jakob Nielsen is a Sun Microsystems Distinguished Engineer. He was the user
interface lead for the redesign of Sun's WWW pages, co-designed Sun's intranet,
and has contributed to user interfaces for several other Web projects as well as
online services and pre-Web hypertexts. In 1996, Bruce Tognazzini left his
position as a Distinguished Engineer at Sun Microsystems to become Principal
Scientist at Healtheon, a start-up company devoted to moving the medical industry
onto the Internet. Erika Kindlund is a usability engineer at the JavaSoft
division of Sun Microsystems. She conducts usability studies on the JavaSoft
product line and evaluates emerging Web-enabling technologies and their impact on
the user experience. Prior to joining Sun, Erika was a Human Factors Engineer at
IBM's Santa Teresa Labs, developing multimedia database technology. She has also
been a research scientist with the Interactive Multimedia Group at Cornell
University, where she investigated collaborative design within networked
multimedia environments.
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